The secretariat open the main surgery at 8.00 am; the examinations begin at 8,30 am.
For the medica examinations must be scheduled an appointment form most of the working time. Just in case of urgency the scheduling is not necessary and the patients will be visited anyway as rapidly as possible. In Saturday morning a GP of the group will be present in the surgery and receive patients without scheduling.
Warning: the GP present in the surgery on Saturday is the substitute of six GPs and is improssible for her to answer to phone for the others GPs. For home visits phone your named GP (within 10,00 am), not to the GP in the surgery; otherwise phone to the emergency GP service (that operated by 8,00 am)
- Examinations to underage patients
Boys and girls under 14 years are visited only with the attendance of an adult relative; nevertheless will be guarranteed the confidentiality of the consultations on request. If considered appropriate the GP could claim the presence of the secretary of an other GP of the surgery during the visit. - Urgency
In case of urgency the patients will be visited with priority, nevertheless is mandatory to request urgency visits only in caso of real need. Nevertheless is appropriate to phone the doctor to better evaluate the urgency needs. In urgency visits will be considered only the cause of the urgency need evaluated. Outside the working hours of the named doctor or laking the named doctor it is possible to be visited by one of the doctors visiting in the surgery. - New patients
Patients that for the first time are visited by the doctors require a longer visit, espacially if have serious health problems. In these cases will be scheduled a visit out of the normal workig time for length and time. - Scheduling for specific health problems
Patients with diabetes, cardiopathies and other chronic conditions must be periodically visited in dedicated work time because they necessitate a longer time visit and oftten some exams (ECG, spiromethry etc.). The scheduled visits dedicated to the control of these pathologies are arranged directly withe the doctors in dedicated work time (and always for free).
